Sales Policy of BraveTopic

Effective Date: 

Welcome to BraveTopic! We are dedicated to providing our customers with exceptional service and quality products. The following sales policy outlines the terms and conditions related to purchases made through our website.

1. Product Availability

  • Inventory: Products listed on our website are subject to availability. We strive to maintain accurate stock counts on our website but occasionally, there may be discrepancies. If we are unable to fulfill your order, we will inform you as soon as possible and offer alternative solutions or a refund.

2. Pricing

  • Pricing Accuracy: All prices displayed on our website are carefully checked for accuracy. However, errors may occur. If we discover a pricing error in the items you have ordered, we will inform you and allow you the option to reconfirm your order at the correct price or cancel it.

3. Order Placement

  • Order Confirmation: After placing an order, you will receive an email confirmation containing your order details. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and we have debited your credit or debit card.

4. Payment Terms

  • Methods of Payment: We accept various forms of payment, including credit cards, debit cards, and digital wallets. All transactions are secured and encrypted to ensure your information is protected.
  • Payment Processing: Your card will be charged upon the authorization of payment and confirmation of your order details.

5. Shipping and Delivery

  • Shipping Charges: Shipping costs may vary based on the destination and the size of your order. All applicable shipping fees will be displayed during the checkout process.
  • Delivery Times: Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by postal delays or force majeure.

6. Returns and Exchanges

  • Return Policy: We offer a [specify number of days] day return policy on products that are in new and unused condition with original packaging. To initiate a return, please contact our customer service team.
  • Exchanges: If you need to exchange an item for a different size or color, you can do so by returning the original item and placing a new order.

7. Cancellations

  • Order Cancellation: You may cancel your order within [specify time frame] hours of placement without any penalty, provided the order has not yet been shipped. If the order has been shipped, you will need to initiate a return once you receive the merchandise.

8. Product Warranty

  • Warranty Information: Specific products may come with a manufacturer’s warranty. Details of the warranty period and service will be provided with the product or can be obtained directly from the manufacturer.

9. Customer Service

  • Contact Us: For any questions related to our sales policy or your order, please contact our customer service team via email at [email protected] or phone at 720-840-1189.

By purchasing from BraveTopic, you agree to our sales policy and acknowledge that you understand your rights and obligations. We look forward to providing you with quality products and excellent service. Thank you for shopping with us!